KEY RESULT AREAS :
1) New Customer Acquisition through prospecting new clients
2) Maintain / Manage & Grow Business from the assigned Accounts
3) Build & maintain long term Relationship with the Key Decision Makers / CXOs in the allocated Accounts.
4) Responsible for periodic achievement of the customer acquisition & revenue targets for the assigned Accounts.
5) Keep a track of the clients business initiatives and future plans and analyze its impact on the business
6) Identify the opportunities for the new products, services & applications in the existing accounts for additional revenues
7) Ensure the timely collection of the payments and adherence to the payment collection / Outstanding systems and procedures as per company policies
8) Collect the market intelligence data including environmental, customer & competitor information &initiatives and analyze the same to pre-empt its impact on the business
9) Keep a track of the customers changing needs to facilitate the innovation & development of the newcustomer management processes & systems.
10) Responsible for revenue generation from the set of corporates by cross selling and up selling.
11) Ensure customer satisfaction through coordination with back end support functions viz., customerservice, billing and other functions.
12) Maximising Wallet Share from the existing accounts .